The way we work is underpinned by our 7 core values (Ngā Mātāpono). We aim to show these values in everything we do.
In our work we are committed to:
- providing the highest quality service to our customers in every engagement
- providing an inclusive and equitable workplace where diversity is celebrated
- following sustainable practices.
Read more about how we work and the values that guide us.
On this page
Customer Charter
Our Customer Charter sets out our commitment to customer service and what you can expect when you contact us.
Customer CharterDiversity, inclusion and equity
How we're making the workplace fairer and more inclusive: