Proposal to combine international and domestic tertiary Dispute Resolution Schemes
The Ministry of Education (MoE) is consulting on a proposal to combine the Domestic Tertiary Student Dispute Resolution Scheme and the International Student Dispute Resolution Scheme.
Consultation is open now and will close on 19 December 2022.
The intention is to simplify the system for learners and providers, making it easier to access and navigate. MoE anticipates this combined scheme will be in place for 2024.
MoE is keen to hear your views and the views of your learners and their whānau.
Find more information (external link)
If you would like to provide a written submission or arrange a kōrero to discuss the proposal, please email us:
A spotlight on
The new “spotlight on” section in Code News helps to build knowledge and understanding of how to apply the Code.
We are starting with Outcome 1: a learner wellbeing and safety system.
What is Outcome 1?
Outcome 1 requires tertiary providers to have a strategic, transparent and responsive system for supporting learner wellbeing and safety, which will be achieved through relevant goals, plans and practices.
What does this mean?
Ultimately, Outcome 1 is about providers having a whole-of-provider approach to learner safety and wellbeing. This means that learners wellbeing and safety is not the responsibility of one team or individual, but is achieved through a strategic, transparent and responsive system.
How can this be achieved?
This will depend on your context. The Code expects providers to create a system that works for their learners, context, mode and sites of delivery. With your context in mind, consider how you can:
- take a strategic, outcomes-focused approach to learner wellbeing and safety
- work with diverse learners and stakeholders to understand and respond effectively to their needs – and show this through your systems
- ensure staff know, understand and are trained in delivering learner wellbeing and safety practices.
In practical terms, this means that you should:
- ensure your organisation’s strategic goals and plans address the Code
- have practices for learner wellbeing and safety within and beyond pastoral care staff
- proactively address concerns and make improvements around learner wellbeing and safety issues.
How do I get started?
Firstly, there needs to be learner wellbeing and safety goals in place. Consider how you can incorporate learner wellbeing and safety into existing plans. These goals and plans will need to be made accessible to learners and their whānau through your website (clause 9(a)).
Consider how you can work with diverse learners (where appropriate) and how you can gain their feedback on these plans. Then once the plans are ready, have a plan to communicate them so learners can understand and access them.
Finally, it’s important to review the plans, and take the time to measure whether strategic goals and plans have been achieved, or whether they need to be improved.
More information on the Code and Outcome 1 can be found within our Code guidance.
Any questions or feedback?
Feel free to contact us via the details below:
0800 697 296 (ask for Code team)