March 2023 Code News for Te Pūkenga

In this issue

In this Code News you can:

  • find out more about our 2023 Code Administrator plan
  • sign up for our upcoming workshops.

Our 2023 plan

As Code Administrator, we regularly review our priorities and sector feedback to develop an annual plan.

Please see our 2023 Code Administrator Plan for an outline of our priorities, activities and expectations of providers for this year.

2023 Code Administrator Plan [PDF, 296 KB]

Workshops

We have two workshops for you to sign up to.

Code 101

NZQA will be facilitating monthly Code 101 workshops for tertiary providers and Code signatories throughout the year. This workshop will cover Outcomes 1-4 of the Code.

It is designed for any staff members that support tertiary learners, and in particular those who work within pastoral care, or student support teams.

For more details, and to register, please click on the link below.

Code 101 (external link)

Complaints 101

Hear from NZQA, iStudent Complaints and Simply Resolution about complaints processes.


This free two hour workshop will:

  • give you an overview of the Code’s requirements for complaints
  • take you through some good practice processes and
  • give you time to share your experiences with supporting learners through the complaints process with colleagues from across the sector

These will be run three times in May. For more details, and to register, please click on the link below.

Complaints 101 (external link)

Any questions or feedback?

Feel free to contact us via the details below:

0800 697 296 (ask for Code team)

Code.Enquiries@nzqa.govt.nz