What you can expect of your student accommodation provider
Under the Code, you can expect your student accommodation to:
- provide a safe and inclusive residential community
- have facilities and services that meet your needs
- be secure, clean, dry, warm, comfortable, accessible, and conducive to study
- conduct any building work in a timely manner that does not unduly disturb you
- ensure staff are fit and proper persons and trained and supported to do their jobs
- provide contracts, house rules, and policies that are fair and easy to understand
- have appropriate ratios of live-in accommodation staff
- have systems to regularly check on you in student accommodation
- have plans to support you in a critical incident or emergency
- disclose who owns and operates the student accommodation.
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Accommodation included under the Code
Ko ngā putanga e toru e aro ana ki ngā whare nohonoho o te ākonga, he whakatūturu i te painga o te whare amorangi mātauranga hei wāhi noho, ā, he whakataunga hoki i te mauri tau o te ākonga.
E ai ki te Rārangi Tikanga Atawhai, ko ngā whare noho o te ākonga, he whare kāore i raro i te wāhanga 5B o te ture Residential Tenancies Act 1986 pēnei i:
- ngā hōro ākonga
- ngā wharepuni
- ngā kāinga tae atu ki ngā whare nohonoho ākonga.
Kāore e āhei ana te noho ki tō te ākonga whare ake, ki te rīhi whare motuhake rānei.
The three outcomes of the Code relating to student accommodation make sure that your student accommodation provides a positive and supportive environment for you to live in.
Under the Code, student accommodation means premises that are exempt under section 5B of the Residential Tenancies Act 1986. This includes:
- halls of residence
- apartments
- villages and student hostels.
It does not include homestays, private flatting or boarding situations.