There are some other organisations that may be able to help you resolve the issue.
Here is a list of organisations that can deal with the different kinds of issues learners might have while at a provider.
An international student’s financial or contractual dispute with their education provider
A domestic learner's financial or contractual dispute with their education provider
The quality of a university programme or qualification
Administrative acts and decisions of a public education provider (universities, wānanga, or Te Pūkenga institutions)
Student loans and allowances
Fees free or government funding for your course
A primary or secondary school
- The school board
- Local Ministry of Education offices (external link)