Use this form if you want to complain about an NZQA service, decision, process or policy.
If your concern is about an education provider, report a concern about an education provider instead.
Complaints about immigration or visas (external link) (external link)- Immigration New Zealand
Complaints about student loans and allowances (external link) (external link) - StudyLink
Try talking to someone else first
Some issues have review or appeal processes that must be completed before we can consider a complaint. Please consider the following options first:
Appeal the results of a review or reconsideration
Review or appeal of the results of an International Qualification Assessment (IQA)
Other options
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Submit a complaint about NZQA
Please fill in the online form below to complain about NZQA.
After you submit the form, we will acknowledge your complaint within 2 working days.