You can use the form on this page to submit a complaint about NZQA's services and processes.
Note that we can't help with:
Complaints about immigration or visas (external link) (external link) (external link) - Immigration New Zealand
Complaints about student loans and allowances (external link) (external link) (external link) - StudyLink
Try talking to someone else first
Some issues have review or appeal processes that must be completed before we can consider a complaint. Please consider the following options first:
Appeal the results of a review or reconsideration
Review or appeal of the results of an International Qualification Assessment (IQA)
Other options
On this page
Submit a complaint about NZQA
Please fill in the online form below to complain about NZQA.
After you submit the form, we will acknowledge your complaint within 2 working days.