In this edition of Code News:
- 2023 Code self-review and attestation
- Study Complaints | Ngā amuamu tauira now open
- International student accommodation survey
- Meningococcal B vaccinations (for accommodation providers)
On this page
2023 Code self-review and attestation
The 2023 Code self-review and attestation submission deadline has passed. We will be in contact if your school has not submitted an attestation. As a signatory to the Code, schools are required to submit an annual attestation to maintain their signatory status and continue enrolling international learners.
If you are no longer enrolling international learners and would like to withdraw your Code signatory status, please email us at code.enquiries@nzqa.govt.nz for more information.
We have started reviewing submissions and connecting with schools if there are any issues or missing information. We will also be reviewing a sample of self-review reports for quality assurance and monitoring purposes this year. NZQA will be in contact with schools who have been selected for further review to share more information and next steps on this process.
We would like to thank all school signatories for their Code attestations and for their continued commitment to learner wellbeing and safety.
Study Complaints | Ngā amuamu tauira now open
Study Complaints | Ngā amuamu tauira is the new, combined student contract dispute resolution scheme. Learners can contact the Study Complaints | Ngā amuamu tauira service about:
- Financial matters
- Contractual matters
- Redress claims after an NZQA investigation.
Learners can contact the service on:
- Free phone: 080000 66 75
- Email: help@studycomplaints.org.nz
- Online: www.studycomplaints.org.nz (external link)
Find out more at:
Study Complaints | Ngā amuamu tauira (external link)
Under clause 13(g) of the Code, providers must promote and publicise complaints and dispute resolutions processes to learners.
Please ensure you update your website, handbooks and complaints process to reflect the combined scheme.
International Student Accommodation Survey
Education New Zealand (ENZ) has developed a survey on the provision of international student accommodation.
The survey aims to understand the supply of international student accommodation and any potential capacity issues or barriers experienced by education providers who enrol international learners.
If you enrol international learners, offer student accommodation and can take part in this survey, please click the link below.
You may also forward this link to a colleague who may be interested in completing the survey.
The survey is now open and closes on 1 March 2024. It will take approximately 5 minutes to complete.
All identifying information will be held and kept private by ENZ. Data will be used in an aggregated form only.
If you have any questions or comments about the survey, please email: SectorEngagementTeam@enz.govt.nz