MyNZQA school portal troubleshooting

Find solutions to common issues using the MyNZQA school portal

Issues trying to log in to MyNZQA school portal

I've forgotten the username I use with MyNZQA school portal and ESL 

The username is the same you use for your ESL. Select 'Forgotten username' and follow the instructions. You'll need your email address.

I've forgotten my passphrase

Select 'Forgotten passphrase' and follow the instructions. You'll need your ESL username and email address.

Education Sector Login (ESL) not working

The Ministry of Education website has information if your Education Sector Login (ESL) is not working or is locked: 

ESL Logon support (external link) - Ministry of Education website

Issues accessing tools or information in the portal

If you have issues accessing tools or information you expect to have access to, contact your school's Principal's Nominee.

You can find the name of your school's Principal's Nominee at the top right corner of the portal's homepage.

Issues finding web entries

You need to go to the older School Portal to find web entries.

Log into the MyNZQA school portal. On the homepage right side there is a box called Useful Links.

In this box is the link to the old School Portal. Click on this link to find the web entries.