Evaluation questions and tertiary evaluation indicators

Find out how tertiary evaluation indicators (TEIs) are linked to the key evaluation questions (KEQs) we use in EER.

The information on this page covers process indicators:

It also covers outcome indicators:

Select an indicator from this page's navigation menu to view related evaluation questions and what we look for.

Programmes match needs

This evaluation indicator is linked to the following key evaluation question:

How well do programme design and delivery, including learning and assessment activities, match the needs of students and other relevant stakeholders?

Programmes maintain relevance to stakeholders and communities.
Programmes are regularly reviewed and updated to meet existing and emerging needs of students and stakeholders.
Learning environments are planned and structured for the benefit and needs of students.
Academic standards and integrity are maintained.
Learning activities and resources are effective in engaging students.
Key stakeholders, including students, are clearly identified and engagement is appropriate and ongoing.
Assessment is fair, valid, consistent and appropriate.
Assessment provides students and teachers with useful feedback on progress.
Learning activities and assessment tasks are purposefully aligned with learning outcomes.

This evaluation indicator is linked to the following key evaluation question:

How effectively are students supported and involved in their learning?

Student learning goals are well understood.
Comprehensive and timely study information is provided to assist students pursue their chosen pathways.
Responses to the wellbeing needs of students are appropriate.
The learning environment is inclusive.
Policies and procedures minimise barriers to learning.
Students have opportunities to apply knowledge and skills in a variety of contexts.
Students are provided with useful and timely feedback on their progress.

This evaluation indicator is linked to the following key evaluation question:

How effective are governance and management at supporting educational achievement?

Organisational purpose and direction is clear.
Organisational academic leadership is effective.
Sufficient resources are allocated to support learning, teaching and research.
Data analysis is used effectively throughout the organisation.
Recruitment and development of staff is effective.
Staff are valued.
The education organisation anticipates and responds effectively to change.
Innovation, responsiveness and continuity are balanced.
The TEO operates a sustainable business model, which is aligned to its educational purpose.

This evaluation indicator is linked to the following key evaluation question:

How effectively are important compliance accountabilities managed?

This evaluation indicator is linked to the following key evaluation questions:

How well do students achieve?

What is the value of the outcomes for key stakeholders, including students?

Students acquire useful skills and knowledge and develop their cognitive abilities.
Students complete courses and qualifications.
Students gain relevant employment or engage successfully with further study.
Students apply new skills and knowledge and contribute positively to their local and wider community.
Students improve their wellbeing and enhance their abilities and attributes.
Iwi and communities' bodies of knowledge are created, developed and advanced.