Need some help?
You can talk to us about TEO self-review
Email the TEO self-review team
Tertiary education organisations (TEOs) are in the best position to drive their own quality and improve that quality.
They do this by engaging in regular, fit-for-purpose self-review.
Find out more about:
Self-review prompts TEOs to keep improving their processes and delivery, for them and their learners.
Self-review is a key part of our quality assurance framework
TEO self-review is a one of the four key parts of our integrated quality assurance framework (iQAF). TEOs undertake evidence-based self-review about their whole organisation and its systems.
This lets TEOs get an in-depth understanding of:
- the quality of education and training they deliver and how they support learner wellbeing and safety
- how effective the TEO’s quality assurance systems and practices are
- the outcomes that the students of the TEO achieve.
As part of our integrated quality assurance framework, TEO self-review helps us make sure that non-university tertiary education in Aotearoa is high quality.
From July 2026, all non-university tertiary education providers delivering education and training, including Industry Skills Boards (ISBs) delivering work-based training, will undertake TEO self-review.
On this page
The results of self-review
TEO insights about their quality and ways to improve
In TEO self-review, organisations review their educational performance and quality assurance practices to identify any areas they need to improve.
The TEO then uses these findings to develop:
- a thorough understanding of quality for their TEO
- quality improvement plans with clear actions.
TEOs produce a self-review summary report
After a TEO completes their self-review, they summarise this review and their findings in a templated TEO self-review summary report.
They submit this to us through the NZQA provider portal.
The report will include a plan to improve quality at the TEO and for the learners.
What is in the template
The template asks TEOs to share information on:
- context of the TEO
- areas of interest to NZQA
- quality improvement plan
- whether the TEO is complying with any relevant rules and regulations.
TEOs meet with us to discuss the self-review summary report
We meet with each TEO annually to discuss the TEO's self-review summary report. We assign a self-review evaluator for the discussion.
The annual discussion allows us and a TEO to talk about key aspects of their self-review report and improvement plan.
It also allows us to raise any issues that we might have identified through the report or other quality assurance activities.
We can also identify ways to support the TEO building capability as well.
Find out more:
NZQA produces a final summary report
We create a summary report and share it with the TEO at the end of the annual self-review process.
These summary reports are not public information and will not be shared on the NZQA website.
The process for TEO self-review
1
Conduct a self-review
A TEO examines the systems and processes in their organisation, as well as how effective these are for learners and their outcomes.
2
Submit a self-review summary report
A TEO uses the template to create a self-review summary report.
Then the TEO submits the report to NZQA through the provider portal.
3
Talk with NZQA once a year
TEOs meet with a self-review evaluator (SRE) once a year to discuss the TEO's self-review summary report.
They also discuss the TEO's improvement plan and any other issues from NZQA quality assurance activities.
4
NZQA finalises a summary report for the TEO
After the annual discussion, NZQA shares a final summary report with the TEO.
Next steps for TEO self-review
Self-review for organisations
Find out how to do self-review in your organisation
Self-review for organisations
Schedule for TEO self-review
Find out when a specific TEO needs to submit their self-review report
See the schedule
Annual discussions with NZQA
Find out what happens at an annual discussion and how to prepare
Annual discussion for TEO self-review
NZQA Rules for TEO self-review
Learn about the rules that TEO self-review needs to follow
Quality Assurance of Tertiary Education Providers Rules