Protecting student fees

Information for learners, PTEs and auditors about student fee protection

What is student fee protection?

Student fee protection (SFP) protects any money paid by students studying at a registered private training establishment (PTE).

That money is held separately, and paid to the PTE over time, as the course is delivered to the student.

If a PTE stops offering a course, students will get a refund for the part that hasn’t been delivered to them yet.

The student fee protection rules

To maintain their registration, all PTEs in New Zealand have to comply with the Student Fee Protection Rules 2022.

The fee protection rules apply to fees for all programmes and micro-credentials registered PTEs offer, not just NZQA-approved programmes or micro-credentials.

All registered PTEs must have an approved student fee protection mechanism in place before they can accept fees from students.

Read the Student Fee Protection Rules 2022

Information for learners, providers and auditors

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Information for learners

How your fees are protected if your course is cancelled or you withdraw

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Information for PTEs

PTE obligations for protecting learners' fees

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Information for auditors

Find out what you need to consider when auditing PTEs

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Fee protection for international learners

The SFP Rules are a requirement for PTEs, but can be used to guide all providers who enrol international learners.

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